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In-App Purchases

Issues related to in-app purchases

Refunds or missing items from purchase

When you make an in-game purchase the item(s) you paid for should appear in your account immediately. If it doesn't appear, wait at least 48 hours before reporting the problem. We recommend restarting your game (force-close and re-open) and see if your purchase appears.If it's been 48 hours and s...

How do I find my User ID and Username?

How to find your username In the main menu you can see your username in the top-left corner. When sending us your username, remember to include the full username including the numbers after the #-symbol. How to find your User ID When Bullet League is loading you can find your User ID in the bot...

Finding your Google Play Receipt

In order to issue a refund or send you missing items we need your Google Play Order Number. After you buy something on the Google Store, you’ll get a confirmation email that you can use as a receipt. You can find your order number on this receipt.If you can’t find your confirmation email, you can...

Finding your iOS Receipt

iPhone & iPad / iOS: Open the Settings app. Tap your name, then tap iTunes & App Store. Tap your Apple ID, then tap View Apple ID. You might be asked to sign in. Scroll to Purchase History and tap it. If you want to see purchases that you made more than 90 days prior, tap Last 90 Days, then se...