Game Disconnecting or Lagging

Since Bullet League is a true multiplayer experience, it requires a stable and fast connection. - Fast Wi-Fi and/or 4G connection is recommended. - Make sure you're sitting close to your Wi-Fi router, or try to switch to 4G connection. - Disabling a VPN while playing also helps reduce lag. - If you're playing on a newer mobile device, try switching to the 5Ghz network on your Wi-Fi router. - Picking the right server is also a very important part of ensuring a lag- and disconnection free play-experience! ###Server Locations & Status [Click here to check our multiplayer server status.](https://www.photonengine.com/status) - Australia (Melbourne) - Europe (Amsterdam) - Hong Kong - Japan (Tokyo) - Russia (Moscow) - Asia (Singapore) - South America (Sao Paulo) - South Korea (Seoul) - USA East (Washington D.C.) - USA West (San José) - **Nothing close to you? [Request us to open up a new server region**](https://bulletleague.mojohelpdesk.com/mytickets/create#/ticket-form/50044) ##Steps you can take to reduce lag: If you experience lag or frequent disconnects, follow the steps below to improve the connection to the servers: ####*Step 1: Go to **Settings Menu** from the main menu* ![step 1](https://bulletleague.com/images/support-site/gif-settings-button.gif "Step 1") ####*Step 2: Change **Server Region** from **Auto** to a region closer to your position* ![step 2](https://bulletleague.com/images/support-site/gif-change-server-region.gif "Step 2") If the steps above still doesn't work you can always request us to open up a new server in your region through our [Feedback & Suggestions Form](https://bulletleague.mojohelpdesk.com/mytickets/create#/ticket-form/50044) and pick **New Server Request** in the dropdown.